Due to COVID-19 there may be short delays with international deliveries - please see our FAQ's for shipping information.

Terms and Conditions

Dispatch Policy

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 3-5 days. If we are unable to despatch your order within 14 days (unless previously stated before purchase), we will contact you by e-mail with an estimated despatch date and conditions as to the nature of the delay. If the shipment of your order exceeds 14 days after receipt of funds -  you will be entitled to a refund for your purchase if you decide to terminate the order.

Prices and Tax

The price shown for the goods are inclusive of VAT but exclude postage and packing. The price you pay will include VAT on all good and deliveries within the UK Mainland and Europe.

Artistic Integrity of Artist Prints

In order to maintain artistic integrity of the limited-edition works and to dispel any monopolisation of the editions: purchase of multiple prints from any given edition will be capped at three artworks per client. If you have purchased more than three prints in any given edition; we will get in touch to inform you that any excess pieces above that of three will be kept under gallery possession, and you may be refunded the excess amount. If you have any queries regarding our three-print rule please get in touch at shop@unitdrops.com.

Cancellation and Returns

If you are not satisfied or wish to return your print, we operate a 14 day return policy for all of our limited edition artworks from the date of purchase (or if the edition has not arrived to you within those 14 days - 7 days from receiving the artwork). Please inform us at your earliest convenience of this decision, and a member of our team will be in touch with further instructions about the return of the edition to the gallery and any applicable refunds. Please note that all returns (excluding damage) will be dependent on the artwork being returned to the gallery in the same condition in which it was originally dispatched.

If your limited edition artwork has been damaged - you will be entitled to a full refund or replacement good (all permitting). Please note that all refunds due to damage are restricted to harm incurred prior to receiving the product; such as during shipment. The gallery is not liable for any damages incurred once the edition is in your possession, this includes but is not limited to the defects that arise due to failure to follow our oral or written instructions as to the storage, installation, use or maintenance of the work.

Returns and exchanges of our Apparel range are extended to a period of 14 days upon which you can return the product to the gallery for a full refund or exchange; so long as the product is in good condition.

Please send us an e-mail prior you returning your purchase, informing us that you are returning the goods and why.

Display of products on the website

Works may vary slightly from their pictures. The images of the works on our website or social media platforms are for illustrative purposes only. Although we have made every effort to display the colours and attributes accurately, we cannot guarantee that a device's display of the colours and/or attributes accurately reflects the colour and/or contours of the given work.

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

Company information

Unit Drops Ltd (trading as Unit Drops) is a company incorporated in England and Wales and registered under the company number 11107253. Our registered office is at 3 Hanover Square, London W1S 1HD. Head Office Phone number +44 (0) 20 7494 2035, Email shop@unitdrops.com.